Terms and Conditions

Welcome to COMPASS VAN & STORAGE CORP.. We don't just move boxes; we manage trust. Our terms and conditions are here to ensure that every shipment, from local delivery to international transit, is governed by clear expectations.

Why do we need these? Simply put, complex logistics involves many moving parts. Whether we're handling your 500th order or your very first pallet, these rules keep our operations smooth and your liabilities understood.

1. Scope of Services

COMPASS VAN & STORAGE CORP. provides transportation, forwarding, and delivery services subject to the specific details mentioned in your custom quote. We utilize a mix of owned fleets and vetted partner networks to ensure 100% coverage.

2. Cargo Liability

Our liability for loss or damage is limited in accordance with industry-standard transit regulations. We highly recommend exploring our supplementary cargo insurance if you're shipping high-value electronics or fragile machinery. We've seen it all, and we'd rather be safe than sorry.

3. Warehouse Storage

For clients utilizing our warehouses for freight transportation, please note that hazardous materials require prior written approval and specialized documentation. Safety of our team and your goods is our #1 priority at 628 West 45th Street.

4. Payment & Billing

Payment terms are generally Net 30 days from the date of invoice unless otherwise negotiated. Late payments may impact your scheduling priority. We're proud of our 98% on-time delivery rate, and timely payments help us keep those wheels turning.

Need a PDF version? Contact us at info@compassvanstoragecorp.com for a copy of our full operator handbook.